Data Retention

Data Retention Policy

At Daycare IT Solutions, we prioritize the security and sovereignty of your digital footprint. Our Data Retention Policy is designed to ensure transparency regarding how long we store your information and the protocols governing its lifecycle. We retain personal data only for as long as is strictly necessary to provide our services, maintain operational integrity, and comply with legal obligations. The following section details your right to be forgotten and the specific procedures for permanently removing your account and associated data from our systems.

To delete your account

You can delete your account by contacting us by sending an email. Deleting your account is an irreversible process, which we can't revert even if you perform it by accident.

  1. Send us an email to [email protected].
  2. Mention your account details in the email.
  3. Enter your phone number in the subject section and also write 'DELETE MY ACCOUNT'.
  4. Also mention a reason for why you're deleting your account.
Deleting your account will:
  • Delete your account from our server.
  • Erase your personal information and history.
  • Delete you from all of your settings.
If you delete your account:
  • You can't regain access to your account.
  • It may take up to 30 days from the beginning of the deletion process to delete your Daycare IT Solutions information. Copies of your information may also remain after the 30 days in the backup storage that we use to recover in the event of a disaster, software error, or other data loss event. Your information isn't available to you on Website or App during this time.
  • We may retain certain log data in our databases even after you delete your account, but such data will be disassociated from any identifying information such that it can no longer be linked to your account. To do this, on a regular basis, we wipe certain identifying information from this log data, and we replace any instance of your account ID with a replacement identifier which cannot be linked back to your account once it is deleted.
  • We may also keep your information for things like legal issues, terms violations, or harm prevention efforts.

Please refer to our Privacy Policy for more information.

Contact Us

If you have any questions or queries regarding your data retention and deletion, you can contact us: